Contact Bigwin Singapore
Bigwin Contact Us provides support for account questions, game issues, promotion queries, and limit requests through the same support team. Live chat is the fastest way to get help, while other available contact options are listed below.
Send us a message
Contact channels
Contact@bigwin-sg.com
Phone
+65 9617 1111
Registered address
480 Lorong 6 Toa Payoh #10/14-01, HDB Hub East Wing, Singapore 310480
Live chat and Telegram
Available from inside your account, around the clock.
Faster answers
Promotion terms, membership benefits and app installation are documented already — the answer is often one click away.
Support questions
Live chat inside your account is the fastest route for account and game questions. Telegram is a close second outside peak hours.
Email is monitored daily. For anything time-sensitive — a stuck deposit, a game that will not load — use live chat instead.
Yes. Ask on any channel and the team will apply a deposit limit, session reminder, cooling-off period or account restriction.
The Toa Payoh address is a registered office, not a gaming venue. Please contact us by phone, chat or email rather than visiting.
Your username and a short description of what happened, including the game or transaction and roughly when. Never share your password with anyone, including support.
Play for entertainment, within limits you set
Gaming on Bigwin Singapore is entertainment, not a way to earn income. Set a deposit limit, keep track of your session length, and take a break when it stops being fun. Accounts are for adults only.